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Can I cancel an upcoming shift?

You can cancel upcoming shifts by clicking the 'Edit' link next to the shift you want to cancel on the 'My Shifts' page.

Florence takes cancellations very seriously. By applying to shifts on Florence you have entered into a contract with the employer to work the agreed date and time.

Cancelling shifts will also adversely affect your reliability rating which will mean you get selected for fewer shifts. If you persistently cancel shifts it may lead to a suspension of your account which will mean you are unable to book further shifts.

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Phone: 020 3911 2555 Nurse Happiness Team

Monday - Friday · 09:00 - 18:00