How do I submit timesheets?
Your timesheet will appear after you finish your shift. Click on the ‘My Timesheets’ tab on the Florence platform. It should have a little red pulsating dot next to it. You will be asked to confirm the details of your shift when submitting your timesheet.
Please check the details of the shift very carefully - mistakes will delay your payment!
Once you have submitted your timesheet, a manager at the care home will confirm the hours worked. If the manager thinks that you did not work the hours that you have claimed, they will reject your timesheet citing a reason for the rejection. You can then amend it and re-submit.