# Florence > Florence is an AI-native workforce management platform built specifically for health and social care organisations in the UK. Florence helps care providers fill rota gaps, manage HR and payroll, reduce agency spend, and keep their workforce compliant — all in one place. Florence also connects over 100,000 vetted health and care professionals with shifts, and offers tools for staffing agencies to manage their operations and workers. Key facts: - Florence is trusted by 2,000+ health and care organisations across the UK, including Four Seasons Health Care Group, Mariposa Care, We Care Group, and Healthcare Ireland Group. - 100,000+ health and care professionals use Florence every day. - 95% of customers report a positive experience. - Florence is rated 4.4 on Trustpilot (1,037 reviews) and 4.7 on Google (961 reviews). - Florence's worker app is rated 4.8 out of 5 on the App Store. - Florence serves residential care homes, nursing homes, mental health services, private hospitals, NHS hospitals and trusts, children's services, supported living environments, and domiciliary care. - Florence supports compliance with CQC (England), Care Inspectorate (Scotland), and RQIA (Northern Ireland) requirements. - Florence operates across England, Scotland, Wales, and Northern Ireland. ## Solutions for care organisations - [Florence Rota](https://www.florence.co.uk/care-organisations/rota): AI-native rota and scheduling software for health and care providers. Build rotas using drag-and-drop or recurring templates, manage conflicts automatically, monitor staffing levels, and track time and attendance with geolocation or biometric kiosk check-in. Syncs with payroll systems. Includes an AI rota generator. - [Florence HR & Payroll](https://www.florence.co.uk/care-organisations/hr-and-payroll): All-in-one HR platform for health and social care. Centralises employee records, manages compliance documents, tracks leave balances with bespoke rules, records supervisions and appraisals, and automates compliance alerts for CQC, CI, and RQIA. Feeds directly into payroll. - [Florence Agency Manager](https://www.florence.co.uk/care-organisations/neutral-vendor-agency-manager): Neutral vendor agency management tool built for health and social care. Manages multiple staffing agencies in one place, controls rates and preferred supplier lists, tracks all timesheets digitally, provides real-time spend reporting, and ensures compliance — with no setup or management fees. - [Florence Bank Manager](https://www.florence.co.uk/care-organisations/bank-manager): Staff bank management tool that helps care organisations fill rota gaps by contacting bank and permanent staff first, before escalating to agencies. Staff receive shift notifications and respond via the Florence app. Unfilled shifts cascade automatically to Agency Manager. - [Florence Temporary Staffing](https://www.florence.co.uk/care-organisations/temporary-staffing): Direct access to 100,000+ vetted health and care professionals including nurses, senior carers, support workers, and care assistants. One-click booking via desktop or app, digital timesheets, and a Favourites feature for continuity of care. No subscriptions or hidden fees. Every organisation gets a dedicated local Account Director and 24/7 support. - [Florence Academy](https://www.florence.co.uk/florence-academy): Online training platform for health and social care staff. Offers 100+ CPD-accredited and CSTF-aligned courses, including mandatory and specialist training. Features compliance tracking, certificate downloads, document management, and the ability to upload custom training. Courses cover safeguarding, infection control, medication, dementia, end-of-life care, moving and handling, and much more. ## Solutions for staffing agencies - [Staffing agencies overview](https://www.florence.co.uk/staffing-agencies): Florence partners with staffing agencies to help them find and fill shifts at care organisations. Agencies can join Florence's panel to access shift opportunities, manage their workers, and streamline communications with care providers. - [Agency panel](https://www.florence.co.uk/staffing-agencies/agency-panel): Join Florence's panel to get access to shifts from care organisations using Florence's Agency Manager tool. - [Staff Manager](https://www.florence.co.uk/staffing-agencies/staff-manager): Tool for agencies to manage their own workers, shifts, and communications within the Florence platform. - [Agency pricing](https://www.florence.co.uk/staffing-agencies/agency-pricing): Pricing information for staffing agencies using Florence. ## Solutions for care professionals (looking for work) - [Looking for work](https://www.florence.co.uk/looking-for-work): Florence connects nurses, carers, support workers, and other health and care professionals with shifts at care organisations across the UK. Professionals choose when, where, and how often they work, with full pay rate transparency upfront. - [Download the app](https://www.florence.co.uk/looking-for-work/download-app): The Florence worker app (rated 4.8/5 on the App Store) lets care professionals browse thousands of shifts, get automatic timesheet approval, and access instant pay. - [Registration](https://www.florence.co.uk/looking-for-work/registration): Sign up to work with Florence as a nurse, carer, or support worker. - [Online training](https://www.florence.co.uk/looking-for-work/online-training): Free CPD-accredited training courses available to Florence care professionals via Florence Academy. - [Professional support](https://www.florence.co.uk/looking-for-work/professional-support): Florence offers 24/7 support to care professionals, including guidance on incidents and governance. - [Jobs](https://www.florence.co.uk/looking-for-work/jobs): Browse available nursing and care assistant jobs across the UK. ## Resources - [Blog](https://www.florence.co.uk/resources/blog): Articles covering workforce management, compliance, agency staffing, regulatory changes, and career advice for health and social care professionals and care operators. - [Webinars](https://www.florence.co.uk/resources/webinars): On-demand and live webinars on topics including the Employment Rights Act 2026, continuity of care, incident reporting, and financial literacy for care staff. - [Documents & reports](https://www.florence.co.uk/resources/documents-reports): Free downloadable resources including rota templates, leave templates, care plan templates, audit tools, compliance checklists, and sector reports. - [Success stories](https://www.florence.co.uk/care-organisations/success-stories): Case studies from Florence customers including Four Seasons Health Care Group, Mariposa Care (17% reduction in agency hourly spend), We Care Group (12% cost reduction), Healthcare Ireland Group, Hightown, Brighterkind, and others. - [FAQs (care organisations)](https://www.florence.co.uk/care-organisations/faqs): Frequently asked questions for care organisations using Florence. - [FAQs (looking for work)](https://www.florence.co.uk/looking-for-work/faqs): Frequently asked questions for care professionals using the Florence app. - [Employment Rights Act 2026 guide](https://www.florence.co.uk/resources/employment-rights-act-2026-social-care): Florence's resource on how the Employment Rights Act 2026 affects social care providers. ## Comparisons - [Florence vs staffing agencies](https://www.florence.co.uk/care-organisations/florence-vs-agency): How using Florence for temporary staffing directly compares to using traditional staffing agencies. - [Comparing neutral vendor solutions](https://www.florence.co.uk/care-organisations/neutral-vendor-agency-manager/comparing-neutral-vendor-solutions): How Florence Agency Manager compares to other neutral vendor tools on the market. Florence differentiates on zero setup fees, zero management fees, ease of switching, built-in compliance, and its focus on health and social care. ## Getting started - [Book a demo](https://www.florence.co.uk/forms/consultation): Book a consultation with the Florence team to see the platform. - [Pricing](https://www.florence.co.uk/care-organisations/pricing): Pricing information for care organisations. - [Contact us](https://www.florence.co.uk/our-company/contact-us): Get in touch with the Florence team. - [About us](https://www.florence.co.uk/our-company/about-us): Learn more about Florence as a company. - [Careers](https://www.florence.co.uk/our-company/careers): Open roles at Florence. - [Partnerships](https://www.florence.co.uk/our-company/partnerships): Florence's partnership programme. ## Legal - [Privacy policy](https://www.florence.co.uk/legal/privacy-policy): Florence's privacy policy. - [Terms & conditions](https://www.florence.co.uk/legal/terms-conditions): Florence's terms of service. - [Modern slavery statement](https://www.florence.co.uk/legal/modern-slavery-statement): Florence's modern slavery statement. - [Environmental policy](https://www.florence.co.uk/legal/environmental-policy): Florence's environmental policy.