How the app
works

Our easy-to-use app lets you search and book shifts in just a few clicks. Register today to start unlocking the benefits of Florence.

The Florence App

Our easy-to-use app lets you search and book locum shifts in just a few clicks. Register today to start unlocking the benefits of Florence.

The easiest-to-use app for handling your shifts hassle-free

  • Search 1,000s of nursing and care shifts
  • Choose the setting, location and rate
  • Get matched based on your skills and experience
  • Book directly via the app
  • 24/7 support from the team (no hassle)
  • Weekly or instant pay*
  • Free CPD-accredited training

Endorsed by

Meet some of the faces behind the app

Stephen Paul

Customer Service Lead

Stephen Paul

Customer Service Lead

Stephen Paul is our Customer Operations Lead. He ensures our teams are on top of your questions and issues. Whether you’re one of our clients or part of our workforce, his team is here to listen, solve problems, and get you the answers you need. They’re all about clear communication and finding solutions that keep things running smoothly.

Andrew Owens-Smith -Candidate Management Lead at Florence

Andrew Owens-Smith

Candidate Management Lead

Andrew Owens-Smith -Candidate Management Lead at Florence

Andrew Owens-Smith

Candidate Management Lead

Andrew has been with Florence since 2021 and manages the Candidate Management Team. They ensure that health and social care professionals can seamlessly join the platform.

Andrew also supervises ongoing compliance of health and social care professionals by working with the Governance Team to ensure training, professional registrations and certifications are kept up to date.

Lauren Rofe

VP of Operations

Lauren Rofe

VP of Operations

As the VP of Operations, Lauren Rofe, a former strategic consultant at PricewaterhouseCoopers (PwC), is passionate about cross-functional transformation and leveraging technology to address healthcare staffing shortages. She oversees customer service, healthcare professional recruitment, compliance and driving operational excellence.

View on

Callum Phillips

Executive Candidate Manager

Callum Phillips

Executive Candidate Manager

Callum is passionate about healthcare staffing and recruitment and has worked with NHS nurses for over 7 years.

“Callum is very supportive and he takes time to explain things with you. I’ve never worked with a consultant like him. He is exceptional. I expect to stay with Florence a long time because of him.”
Mary, NHS Nurse

 

Sara Teferi

Audit & Compliance Manager

Sara Teferi

Audit & Compliance Manager

Meet Sara, our Audit and Compliance Manager for the NHS team. She plays a crucial role in ensuring our professionals meet all compliance and training standards and stay compliant. Sara’s dedication and expertise help us maintain the highest quality of care and service.

Jake Harris

Executive Candidate Manager

Jake Harris

Executive Candidate Manager

Jake works with our NHS nurses to get them the shifts they need. He is here to support, answer any questions and make life as easy as possible for our busy nurses.

“Jake is amazing. From the first conversation with him, I thought, wow! He’s incredibly efficient and builds brilliant relationships. All my friends moved to work with Jake, as he’s amazing as a consultant.”

Terri-Ann, A&E Nurse

Lauren Clark

Safeguarding and Governance Officer

Lauren Clark

Safeguarding and Governance Officer

Lauren works closely with care professionals to make sure incidents get handled quickly and efficiently. She also takes care of Florence policies and helps prepare for regulatory audits, like those conducted by the Care Inspectorate.

Mohammed Alom

Quality Assurance Officer & DDPO

Mohammed Alom

Quality Assurance Officer & DDPO

Mohammed has been the deputy data protection officer and quality assurance lead at Florence since 2018.

He’s in charge of the incident management system, deals with adverse events correctly and effectively, and supports care professionals through investigations. He also works with external bodies like the NMC, police and safeguarding.

He oversees the incident management system, deals with adverse events correctly and effectively, and supports care professionals and healthcare organisations through investigations. He also works with external bodies like the NMC, police and safeguarding.

What’s new?

We’re always busy tweaking, refining and developing our app based on our nurses and carers feedback. Find out what's new...