We’ve recently heard many questions about IR35 and Florence. Understandably, there is concern around IR35 and what it means for nurses and carers in our community.

So, to help, we’ve gathered your most frequently asked IR35 questions, and shared the answers here.

If you need more help, please get in touch with your account manager, or call us on 0203 911 2555 - we’d be happy to talk through any questions one-on-one.

IR35 and Florence FAQs

1. Can you tell me which care homes will still pay me via my limited company?

We are currently speaking to care homes to understand whether they will be working with limited company nurses after April 2020. We’ll be able to share more once we hear back from all our care homes. 

If you have concerns about a home you work at regularly, please contact us and we can check if we have any further information to provide you.

2. Can I get paid via an umbrella company, instead of via PAYE?

No, it isn’t possible to get paid via an umbrella company with Florence. We don’t work with umbrella companies as they don't provide the best value for nurses and carers.

PAYE maximises your take-home pay:

3. What's the difference between the PAYE and limited company rates for shifts? 

As care homes set their rates on Florence, we aren't able to show this yet, as we aren't able to make the comparison on future rates.  

When thinking about the difference between PAYE and limited company earnings, there are a number of benefits to consider for PAYE. Take a look at our post on the benefits of PAYE to understand more.

4. Will PAYE rates on Florence be increased?

As mentioned above, care homes will continue to set their rates. We will be working closely with our homes to help them understand the changes, and encouraging them to post higher PAYE rates so that our nurses are always treated fairly. 

We recommend adding details to your profile so you can continue to see all shifts available on Florence, both PAYE and limited company. This will help you continue to make informed decisions about which shifts you want to work.

Call us on 020 3911 2555, or email [email protected] to start. 

5. I want to be paid via PAYE on Florence; what do I do?

You should add details to your profile so you can be paid via PAYE. 

To do this, get in contact with your account manager and ask to add details to your profile so you can see PAYE shifts. They will ask you to:

  1. Complete a one-page New Starter form - you can do this online here
  2. Sign a contract (this will be sent by email and signed online via docusign)

Once you provide these, we’ll do the rest. You will be able to see all shifts available on Florence, and will be paid via PAYE.

Don’t know your account manager? No worries - call us on 020 3911 2555, or email [email protected] to start. 

6. I would like to keep my limited company but also see all shifts on Florence; what do I do?

You should add details to your profile so you can see both limited company and PAYE shifts. 

This means you will see all available shifts on Florence, and can get paid either by limited company or PAYE, depending on how the shift is paid by the care home.

Simply get in contact with your account manager and ask to add details to your account. They will ask you to:

  1. Complete a one-page New Starter form - you can do this online here
  2. Sign a contract (this will be sent by email and signed online via docusign)

Once you provide these, we’ll do the rest. By April 2020, you will be able to see all available limited company and PAYE shifts available on Florence. 

Don’t know your account manager? No worries - call us on 020 3911 2555, or email [email protected] to start. 

7. Will I get double taxed if I am paid via PAYE on Florence and via my other job(s)?

You should always end up paying the same amount of tax, regardless of how many jobs you have that are paid via PAYE. 

How PAYE works when you have two or more jobs:

Income Tax 

NIC 

Pension 

However, it’s important to note you may face delays in receiving all money owed to you. 

If you ever find you have been taxed more, some of your money could come through as an automatic refund from HMRC, and/or you may have to claim some of it back yourself via a tax rebate. Read more about this here on Money Advice Service

To understand more, we recommend seeking professional advice on tax and pensions based on your individual circumstances.

8. Can Florence persuade care homes to work with limited company nurses? 

No, Florence isn't able to do this, as care homes must follow the rules from the government. 

By making changes based on IR35, care homes are following HMRC’s rules, which are their responsibility to comply with. 

9. The CEST tool says I'm self employed - i.e., ‘outside IR35’. Why can't I stay using my limited company to get paid?

From April 2020, it will be the care home’s responsibility to determine your status, not your own.

We strongly recommend seeking professional advice when determining your IR35 status. If you have assessed yourself incorrectly as ‘outside IR35’, you risk HMRC coming after you in future for unpaid tax.  

We do not recommend using the CEST tool, as many industry bodies (including IPSE, the Association of Independent Professionals and the Self-Employed) have stated concerns that it is unfit for purpose

10. Can I be paid into one bank account for my limited company earnings, and another bank account for my PAYE earnings?

The ability to link two bank accounts to your profile isn't available yet, but it is coming soon. We’ll communicate to let you know when this is available, which should be in the next few months. 

11. How do IR35 changes to Florence affect me if I am a carer?

Florence now only works with carers paid via PAYE, therefore carers will not be affected by these changes.  

If you are one of the small number of Florence carers still working through your limited company, please get in touch with your account manager who will explain more.

If you are not sure who your account manager is, don’t worry. Call us on 020 3911 2555, or email [email protected], and we’ll be able to help. 

Got another question? Get in touch

If you have a question that isn't answered here, please get in touch - call us on 020 3911 2555, or email [email protected].

Thanks for any feedback you can give, we’re ready and listening for any questions you have.