published on
March 11, 2022

Now You Can Book Shifts On The Go - Update From Chief Nurse Fiona

Fiona Millington
posted on
News and Updates

Hello and welcome to your autumn update for Florence nurses. 

I’m Fiona, Chief Nurse at Florence - I joined in July, after a 30-year career covering work in the NHS, care homes, and lecturing on nursing at Keele University. 

Since starting I’ve been working hard for you, our nurses - and now I want to share some of our results. 

So here’s your update on the latest news, events and features to help you in autumn 2019…

1. Book shifts on the go with our free app

I’m excited to announce Florence now has a free app for iPhone users (our Android version is coming soon!)

We’d love for you to be among our first nurses to try it out.

If you're interested, sign up here and we’ll send you a download link. 

Use the app to:

- Search and apply for shifts 

- Spot day and night shifts at a glance

- Accept shift invites

- See your upcoming work schedule

- See all shifts you’ve worked

- Submit time-sheets 

- View your pending and received payments

All you need is an iPhone, and to be compliant on Florence - i.e. you’ve already finished registration and are able to apply for shifts. 

2. Training events in London 

Our first event in October

I was delighted to run Florence’s first free training event in London in October. It was a fantastic day, allowing 18 Florence nurses and carers to update core skills, and giving nurses the chance to attend an afternoon session on enteral feeding. 

As well as enhancing skill-sets, the training also contributed towards each nurse’s required 20 hours of participatory learning CPD, essential for revalidation. 

When’s the next training event?

Our next free training event will be in London in early December. Keep your eyes peeled for an email from me with more information on this soon. 

In the email, I’ll let you know the training topic, the day’s agenda, our start time and location. You’ll simply need to reply to the email to secure your spot - but be quick, places are limited and they go fast! 

Not in London?

Don’t worry. 

We’re piloting events in the capital for now, but I’m in the early stages of planning how to bring our training to the rest of England and Wales in 2020. 

I’ll let you know our progress on this as plans develop.

3. New: handover document

My first goal at Florence has been to strengthen our support system for you in the case of incidents. 

We now have a ‘Nurse Induction Handover Form’ for you to take to each new care home you work in. This gives you a structure for the handover of care, before you start working a shift.  

We created this after seeing that incidents are more likely to happen where there hasn’t been a good handover, or no handover at all. 

You can let us know your thoughts on the form at this post on our Florence Community (you must be logged in for the link to work).  

4. New: cancellations transparency  

As some of you will have noticed, cancellation data is now viewable on Florence for everyone: nurses, carers and care homes.

For every shift you apply for, you will see this information about the care home:

- Number of shifts posted in the last three months 

- Number of shifts cancelled by the home less than 48 hours before shift start time, in the last three months

We added this to help you decide where to apply for shifts. 

Does it help? Let us know by adding your thoughts to the topic in our Florence Community (you must be logged in for the link to work). 

5. And finally… my nursing news picks

Looking for more? Here’s my pick of news from the wider nursing world...

- The RCN is petitioning the government to fix the UK’s nursing crisis. Join them and sign the petition

- The NMC has launched a confidential care line to help nurses involved in fitness to practise cases:  find out more here

- A round-up of social care career myths busted made it to the Guardian - do you agree with the list?

- I spoke with the Nursing Times about how I’m working to bust myths myself - this time around temporary staff. Read the interview here

That's all from me. I'm very excited to be part of the Florence family and am always delighted to receive feedback or ideas for improving our support network for you.

Don't hesitate to email me on with your thoughts. 

All the best,

Fiona Millington, Chief Nurse

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