published on
March 25, 2021

New: Book Shifts you've Arranged in-Person via Florence

WRITTEN BY
Florence
·
posted on
Care Home

Using our latest feature, Pre-Arranged Shifts, you can now send shifts you’ve agreed in-person to a Florence nurse or carer you're working with. 

Directly invite the care-giver you've spoken to by hitting the ‘Pre-arranged’ button after setting up the shift.

This keeps the shift private and sends an invite to the person you select. 

It makes working with staff you've spoken to simpler, as you avoid posting the shift publicly on Florence for 24 hours.

How it works

Use Pre-Arranged Shifts when you'd like to work with a preferred Florence care-giver, instead of placing the shift publicly on Florence.

  • Set up the shift on Florence, hitting the 'Pre-Arranged' button on the summary page
  • The care-giver will receive a direct invite for the shift
  • If they do not pick it in 24 hours, the shift will go public on Florence
  • You can send extra invites at any time if you want to

How to post a Pre-Arranged shift

1. Select the unit and site

Select the shift unit and site agreed
  • Select the shift unit and site agreed

2. Choose a shift preset

Choose the shift preset needed
  • Choose the shift preset needed

3. Choose when you need cover

Select the shift date
  • Select the shift date

4. Hit the 'Pre-Arranged' button

Hit the 'Pre-Arranged' button
  • Hit the 'Pre-Arranged' button at the bottom of the page to set up as a Pre-Arranged Shift.

5. Invite care-giver

Choose the care-giver you've spoken to to invite to the shift.
  • Choose the care-giver you've spoken to to invite to the shift.
  • Hit the arrow icons at either side of the list of names to scroll staff you've worked with.

6. Get confirmation

See Pre-Arranged Shift confirmation page
  • See success page - this page will confirm:
  • The shift invite will only be seen by the person you have sent it to
  • The invite will be private to the recipient for 24 hours
  • The shift will be posted publicly to Florence after 24 hours if not accepted

Need help?

If you need help, or have any questions about Pre-Arranged Shifts, please get in touch with your Florence account manager - they will be happy to discuss the changes further.

You can also reach us on our chat function, by general email on [email protected], or by calling 020 3911 2555.


Keep reading