Future of healthcare report from Florence

The Future of Healthcare Report

The NHS 75 years on

On the NHS's 75th anniversary; 100 NHS staff, futurist Tracey Follows and Florence founder Dr. Charles Armitage predict how technology could shape its future.

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A futurist, a tech founder and 100 NHS workers predict 75 years into the future of the NHS

This report showcases predictions for tech advances the NHS could see in the next five, 25 and 75 years, made in collaboration between futurist Tracey Follows and Dr. Charles Armitage - a former NHS doctor and Florence's founder.

The report also draws on survey responses from over 100 dedicated NHS workers, to give further insight into how our healthcare may evolve.

Report findings include:
  • 95% of NHS workers believe that robots will become part of their day-to-day lives by 2035; one in five think robots could be a reality by as soon as 2030.
  • Seven in ten (71%) NHS workers believe that AI, if correctly used, could help significantly reduce patient waiting times.
  • Almost half of healthcare workers (46%) expect doctors to be extinct by 2098.
  • 27% of NHS workers expect the use of wearable patient healthcare trackers to be a main NHS care advancement in the next five years
See report

Predictions: a peek into the report's findings

While our predictions for the future of healthcare focus on how technology will revolutionise care faster than ever before, we strongly believe that empathy, human touch and personal interaction should remain essential in nursing and healthcare as a whole.

The NHS has people at its heart, and people will remain the drivers of its future. Whether we're looking one or one hundred years ahead, the technology that does the most for us will only serve to enhance the human element that is vital to our care.
How tech will shape healthcare - AI, telehealth, wearable tech and specialisation

In 5 years...

- AI assistants: AI will inform many nursing decision-making situations – for example disease diagnosis, patient outcome predictions and treatment suggestions.

- Wearable tech: Managing wearable devices and interpreting their data will become part of a nurse’s role. Wearable devices will play a significant part in patient monitoring, both in hospital and at home.

- Nurses will specialise: Alongside increased access to personalised medical data, nurses will probably specialise in areas like genomics, geriatrics, informatics, drug delivery and longevity technologies.

- Routine telehealth: Nurses will conduct virtual as well as in-person consultations, monitoring patients remotely and coordinating care with other professionals online.

In 25 years...

- Patient longevity: There'll be a shift from restorative to preventative medicine, and technology will help most of the population live well beyond 100 years. Nurses will play a crucial role in helping people avoid serious illness.

- Robotics in nursing: Robots will provide cost-effective basic care, so nurses can spend more quality time with patients, or learn  new methods and regulations.

- Immersive training: Augmented and virtual reality training will become more common as new practices, methods, tools and regulations emerge across all nursing specialties.

- AI colleagues: Nurses will increasingly partner with AI systems, which will help analyse information, make recommendations, forecast results, help make decisions and create optimal patient care plans based on lots of data.

In 75 years...

- Personalised medicine: All medicine will be highly personalised, with treatments tailored to individuals. Today's cutting-edge treatments will be seen as rudimentary.

- Data privacy and security: The importance of data privacy and security will increase, and only specific companies and people will be able to access patient records.

- Widespread telemedicine: Nurses will work from remote locations to provide care to patients all over the world.

This form of virtual nursing could include using internet of things (IoT) devices to monitor patients' vital signs remotely, providing people who live or work abroad with high-quality healthcare.

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About Tracey and Charles

Tracey and Charles are well placed to weigh in on the future of healthcare. Find out more about their backgrounds and experience here.

Tracey Follows

Tracey Follows has been listed as one of the top fifty female futurists in the world by Forbes.

Follows is also the founder and CEO of Futuremade, a futures consultancy. She works with brands, businesses and organisations to help them spot trends, develop foresight and fully prepare for what comes next.

She's the author of The Future of You: can your identity survive 21st century technology? and host of The Future of You podcast, where she invites renowned academics, authors and innovators to discuss and debate the future of identity in a digital world.

Follows is a member of the Association of Professional Futurists, the World Futures Studies Federation and an associate fellow of the World Academy of Art & Science.

Tracey Follows
Dr. Charles Armitage

Dr. Charles Armitage

Dr. Charles Armitage is co-founder and CEO of Florence, an app connecting health and social care professionals with shifts. He founded Florence in 2016 after experiencing the care staffing crisis first hand while working as a locum surgeon in NHS hospitals across south London.

Florence is an app that fills care organisations' shifts with people they can trust, from their own team and Florence’s pool of care professionals. In tandem with this, Florence Academy provides world-class e-learning to help healthcare teams push their professional development further, at every stage of their career.

To date, Florence has raised over $50 million (£35.5 million) in funding to further its mission to help healthcare teams deliver the best care, and operates across the UK, France and Canada.

Today, over 4000+ healthcare organisations and 90,000+ nurses, care assistants and support workers use Florence; as well as over half a million learners on Florence Academy.

How Florence helps healthcare teams

Florence helps NHS trusts and social care teams fill shifts with staff they can trust, and provides world-class e-learning to care professionals.
Find out more