How Majesticare went from 20 minutes to 20 seconds to fill a shift with Florence
Angela signed up with Florence after a quick demo in July 2021, and she’s never looked back.
“I’d been searching for something like Florence for a while,” she says.
“We implemented the system right away after signing up, then rolled it out at every Majesticare care home.”
For Angela, one of the biggest benefits to using Florence is the time she and her staff have gained back.
“We’ve all gained a few more hours in the day,” she says. “I can communicate with everyone in just one text - it takes 20 seconds now rather than 20 minutes on the phone.”
Angela Boxall, COO
Before Angela and her team found Florence, they spent hours each month filling shifts and solving staffing problems.
These days, they can communicate with team members quickly and efficiently and fill scheduling gaps in seconds.
Angela feels that Florence has made her life easier.
“My job is to keep people happy – staff, residents and their families,” says Angela.
“Now we have more time to create an outstanding space to care for people.”