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Florence vs. agencies

Why use Florence instead of healthcare staffing agencies?

Florence isn't an agency: we're the best way to fill shifts with your full-time team (plus reliable care professionals when you need cover).

How we're different from agencies

Unlike agencies, we actually save you time and money.
Our app fills shifts with the right people, in real time - helping you deliver care effortlessly.

Transparent

Time-saving

Affordable

24/7 support

Instant

Auto fill shifts on the Florence app

Auto-fill shifts with your own staff first (yes, really)

Would your agency help you fill shifts with your team instead of theirs?

Of course not.

Florence does, because we're on your side. Use us to take the struggle out of filling shifts, and deliver superior care.

Fill shifts instantly, without wasting time on calls and email

Post shift, fill shift.

That's how it works with the Florence app. Say goodbye to chasing agencies - your shifts have filled in a few taps of a button.
Florence workers using the app at a train station

Florence vs. agencies

Agencies
Staffing
Booking
Efficiency
Retention
Post shifts effortlessly. No phoning necessary
Auto-fill shifts with your own staff first
Retain more perm staff by prioritising their shifts
Ring up. Wait. Ring another agency. Repeat....
No option but to book agency's own staff
Only fills shifts with agency's own staff
Spend
Hidden Costs
Tracking
No hidden fees, ever
Flexible management makes for easy tracking
Last minute fees, cancellation fees and commission bumps
Paper invoices create manual work
Features
Timesheets
Continuity of care
Instant approval from anywhere, anytime
Invite staff back, again and again
Paper timesheets cause errors and delays
A new person every time, no continuity of care
CQC
Audits
Record-keeping
Full digital record, downloadable any time
Access data anytime
No digital record of who's worked in your home
Physical folders need a lot of work to keep accurate for CQC
Team support
Account management
Response time
Dedicated local account manager
Instant help from any device, at any time
Different person every time you call
Slow responses which can leave you understaffed
Agencies
Staffing
Booking
Efficiency
Retention
Post shifts to Florence and watch them fill. No phoning necessary.
Auto-fill shifts with your own staff first
Retain more perm staff by prioritising their shifts.
Ring up. Say what you need. Wait. Ring another agency. Wait.
No option but to book agency's own staff.
Only fills shifts with agency's own staff.
Spend
Hidden Costs
Tracking
No hidden fees, ever.
Flexible management
Tracking your home's spend on staffing is made easy and accessible when stored online.
Last minute fees. Cancellation fees.
Hard to adjust
Traditional services often send paper invoices, meaning it's more difficult to stay on top of your staffing spend.
Features
Timesheets
Continuity of care
Instant approval
Digital timesheets mean you can approve invoices from anywhere at anytime.
Continuous care
Invite staff back again and again, or set up a block booking.
Inaccurate payments:
Using paper timesheets mean you have a limited time to approve, which can lead to payment errors
Just filling in
With traditional services it's harder to know who's working until they
CQC
Audits
Record-keeping
Full transparency (employee documents for CQC inspections available in few clicks)
Error-tree records
Have access to a comprehensive history of timesheets, accessible from any device- handy for when you need to generate reports.
No digital record of who's worked in your home.
Unreliable information
Physical folders of timesheets mean a lot of work is needed to keep historical information accurate for CQC reports.
Team Support
Account management
Response time
Dedicated local account manager
Instant help
Get instant help from any device when you need emergency assistance, even if you're out of office.
A different person every time you call.
Slow responses
If someone doesn't show up for a shift, you may be le on hold trying to end emergency cover, leaving you understaffed.
Agencies
Staffing
Booking
Post shifts to Florence and watch them fill. No phoning necessary.
Ring up. Say what you need. Wait. Ring another agency. Wait.
Efficiency
Auto-fill shifts with your own staff first
No option but to book agency's own staff.
Retention
Retain more perm staff by prioritising their shifts.
Only fills shifts with agency's own staff.
Spend
Hidden Costs
No hidden fees, ever.
Last minute fees. Cancellation fees.
Tracking
Flexible management
Tracking your home's spend on staffing is made easy and accessible when stored online.
Hard to adjust
Traditional services often send paper invoices, meaning it's more difficult to stay on top of your staffing spend.
Features
Timesheets
Instant approval
Digital timesheets mean you can approve invoices from anywhere at anytime.
Inaccurate payments:
Using paper timesheets mean you have a limited time to approve, which can lead to payment errors
Timesheets
Continuous care
Invite staff back again and again, or set up a block booking.
Just filling in
With traditional services it's harder to know who's working until they
CQC
Audits
Full transparency (employee documents for CQC inspections available in few clicks)
No digital record of who's worked in your home.
Record-keeping
Error-tree records
Have access to a comprehensive history of timesheets, accessible from any device- handy for when you need to generate reports.
Unreliable information
Physical folders of timesheets mean a lot of work is needed to keep historical information accurate for CQC reports.
Team Support
Account management
Dedicated local account manager
A different person every time you call.
Response time
Instant help
Get instant help from any device when you need emergency assistance, even if you're out of office.
Slow responses
If someone doesn't show up for a shift, you may be le on hold trying to end emergency cover, leaving you understaffed.

Recognised by

Case studies

Angela Boxall
Angela Boxall

COO, Majesticare

What I love most about working with Florence is the honesty, transparency and communication, which has been there from the start.

See more
Fiona McAnespie

Director of Care and Support, Radius Housing

We needed an easy-to-use solution. Thanks to Florence, we’ve reduced our reliance on paper... [and] we can spend more time caring for people.

See more

8+ million hours of care delivered

91% of our care providers say we're 'easy' to use

93% of our professionals recommend us

Try Florence for free

Fill your shifts faster. Book a free demo and get started today.
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