4.4 rating on Trustpilot
How we support you
As a Florence professional, you can count on us to be there for you—every step of the way, every stage of you career.
2,000+
Health & care organisations
trust Florence
95%
Customers reporting a
positive experience
100k+
Health & care professionals
use Florence every day
2,000+
Health & care organisations
trust Florence
95%
Customers reporting a
positive experience
100k+
Health & care professionals
use Florence every day
Support you can expect
We're here for you throughout your professional life. You can rely on us for help in four key areas...
24/7 customer support
Free learning & development
Incident support
Professional guidance
24/7 customer support
Our team are here to support you on your terms. We won’t hassle you or make demands of you—but we’re always here when you need us.
You can contact us 9–5 pm on the phone or via live chat 24/7 for emergencies.
24/7 customer support
Our team are here to support you on your terms. We won’t hassle you or make demands of you—but we’re always here when you need us.
You can contact us 9–5 pm on the phone or via live chat 24/7 for emergencies.
24/7 customer support
Our team are here to support you on your terms. We won’t hassle you or make demands of you—but we’re always here when you need us.
You can contact us 9–5 pm on the phone or via live chat 24/7 for emergencies.
Free professional learning and development
Being a Florence care professional means you can take courses and earn certificates at your own pace, anytime and at no cost.
Choose from 100+ accredited health and care courses on Florence Academy.
Free professional learning and development
Being a Florence care professional means you can take courses and earn certificates at your own pace, anytime and at no cost.
Choose from 100+ accredited health and care courses on Florence Academy.
Free professional learning and development
Being a Florence care professional means you can take courses and earn certificates at your own pace, anytime and at no cost.
Choose from 100+ accredited health and care courses on Florence Academy.
If an incident happens, we're there for you
Our clinical governance team—run by our Chief Nurse and supported by governance specialists (including nurses)—investigates all incidents reported to Florence thoroughly and sensitively.
We are advocates for our care professionals, and our clear incident management process always treats you with empathy and fairness.
If an incident happens, we're there for you
Our clinical governance team—run by our Chief Nurse and supported by governance specialists (including nurses)—investigates all incidents reported to Florence thoroughly and sensitively.
We are advocates for our care professionals, and our clear incident management process always treats you with empathy and fairness.
If an incident happens, we're there for you
Our clinical governance team—run by our Chief Nurse and supported by governance specialists (including nurses)—investigates all incidents reported to Florence thoroughly and sensitively.
We are advocates for our care professionals, and our clear incident management process always treats you with empathy and fairness.
Professional guidance for nurses
Our clinical team of experienced nurses are here to offer you professional guidance and answer any questions you have about your practice. We also offer a free online course to all our nurses.
We offer NMC revalidation support, which you can request by contacting our team at any time.
Professional guidance for nurses
Our clinical team of experienced nurses are here to offer you professional guidance and answer any questions you have about your practice. We also offer a free online course to all our nurses.
We offer NMC revalidation support, which you can request by contacting our team at any time.
Professional guidance for nurses
Our clinical team of experienced nurses are here to offer you professional guidance and answer any questions you have about your practice. We also offer a free online course to all our nurses.
We offer NMC revalidation support, which you can request by contacting our team at any time.
Meet some of your support team at Florence
Dr. Charles Armitage
Co-founder and CEO
Dan Blake
Co-founder and CCO
Lisa Dobson
Sales Director
Emily James
Senior National Business Development Manager
Freddie Smallman
Business Development Manager