How to
register

Social care shifts

• Care workers, support workers, and Senior Carers: need at least six months of UK work experience.
• Nurses: need at least one year of experience as a UK nurse.

NHS shifts

• Nurses: Need at least six months of NHS experience.

We need to collect a minimum of two employment references. These must come from a professional email address.

Multiple references that cover the 3 consecutive years are also welcomed.

From overseas?

If you are from outside the UK, references must be on company letterhead paper and should be attached to an email from a professional address.

DBS (England): We need a picture of your enhanced police checks certificate on the update service.

If you’re not registered with the update service, read about how to register and get a new certificate here. You’ll need to pay for your renewal, but after you complete your first shift, we’ll reimburse you after you complete 2 shifts.

PVG (Scotland): Scotland requires a new PVG and NI requires AccessNI, and we do not accept 3rd party certificates. We need a picture of your PVG certificate

If we need to apply for a PVG, you’ll need to pay for this, but after you complete your first shift we’ll reimburse you.

To register with Florence, please provide a document that verifies your address. This document helps us confirm both your identity and place of residence.

Accepted proof of address documents issued within the last 3 months:

• Utility bill (e.g., gas, electricity, satellite TV, landline phone)
• Bank or building society statements/account confirmation letter
• Solicitor’s letter confirming a recent home purchase or land registry document

Accepted proof of address documents issued within the last 12 months:

• Original mortgage statement from a recognised lender (covering the previous full year)
• Council tax bill (typed version only) for the current tax year
• Rent card or tenancy agreement from the council or housing association (current year)
• P45 or P60
• HMRC self-assessment letter or tax demand dated for the current financial year
• Electoral Register entry
• NHS medical card or a registration confirmation letter from your GP practice

Important: Ensure your documents reflect the current UK tax year, which runs from 6 April to 5 April the following year.

Documents we can’t accept:

• Payslips
• Hospital letters
• Mobile phone bills
• Provisional driving licence
• Credit card statements

NHS applicants and those in Northern Ireland will need to submit two documents to prove their address. If you have any questions or need assistance with finding suitable documents, click here to chat with us.

If you’re a nurse, we need your 8-digit NMC PIN and expiry date so we can check your registration with the NMC.

If you don’t have any of the following certificates, or they’re over one year old, you can complete these for free with Florence Academy.

• Basic Life Support (Theory)
• Equality, Diversity & LGBTQ+
• Fire Safety
• First Aid
• Florence Code of Conduct: Care Support Workers – carers only
• Food Hygiene – carers only
• Health and Safety Inc COSHH / RIDDOR
• Infection Control (incorporating Covid 19)
• Information Governance Inc GDPR
• Manual Handling (Theory)
• Medication Administration – nurses; senior carers; support workers
• Medication Competency Assessment – nurses only
• Prompting and Assisting with Medication (Home Care) – home carers only
• Safeguarding Adults Level 1 & Level 2 (Adult Support and Protection)
• Safeguarding Children
• Mental Capacity Act
• Understanding Learning Disabilities & Understanding Autism Disorder
• Lone Worker – support workers only
• Oral Health & Dysphagia – Northern Ireland only
• Practical Moving and Handling – carers; support workers; senior carers
• Practical Basic Life Support – Northern Ireland only

We will ask for records to prove you have the following immunisations: ‍

• ‍‍1 BCG vaccination
• 2 MMR vaccines
• 3 HEP B vaccines (we can accept 2 and allow a temporary pass to allow you to work whilst you have your 3rd)

Varicella (we only need proof of this if you have not had chickenpox/shingles).

You will need to upload your CV to the app.

Include:

• Your entire work history and employment information
• Make sure you explain any gaps in your employment history, e.g. Parental or family care duties, travel, etc.

No CV? 

No problem. We can give you access to our simple CV builder tool, which makes it quick and easy to create a CV. Your consultant will be able to give you access to this once you start onboarding in the app.

We’ll need a copy of your SOE to confirm you can work in NHS facilities.

You’ll need to fill out an FTW assessment form, which we provide. We’ll send this to NHS facilities with a copy of your vaccine record.

We will send this short form during the onboarding process. It will ask for information about your medical history, dates of vaccinations, and your consent that occupational health can assess your questionnaire and immunisation report record. This information is required in order to create your Fitness to Work certificate.

You must provide official proof of your NI number by submitting one of the following:

• An official HMRC letter
• P45/P60
• Original NI Card

Submission of one of the following:

• Nursing Qualification (Nurses only)
• Statement of Entry
• Qualification date
• NMC pin number