Florence is the online marketplace that helps nurses and carers to find and book shifts at nursing homes across England and Wales. Although we launched with nurses first, we are now growing our opportunities for carers! Working through Florence means working on your own terms and provides you with all the flexibility and control that you don’t have in a full-time employment. As a carer, you will have plenty of experience providing care but not necessarily in a nursing home environment. No two homes are the same, and that is one of the great benefits as you’ll never be bored! If you’re curious about what working in a nursing home is like, we’ve put a handy overview of what would be expected of you as a HCA in a nursing home.

In a nursing home, you are likely to be under the supervision of a Registered Nurse. As you know, your role is to support the well-being of the residents by delivering the highest possible standards of care in a professional manner. Some of the responsibilities and duties are listed below:

  • To provide all personal care and attention for each resident and to follow the activities of daily living in accordance with the planned care.
  • To assist Qualified Nurses in the performance of their duties as requested.
  • To encourage and assist residents to participate in leisure pursuits and ensure their social and emotional needs are met.
  • To maintain confidentiality at all times.
  • To report any changes in residents' physical or mental condition to the Named Nurse or his/her deputy and maintain accurate records on all forms and systems as required.
  • To abide by the Home’s security precautions at all times.
  • To comply with the Home’s policies and procedures.
  • To report promptly all complaints, however minor.
  • To undertake cleaning duties as required, replenish stocks of disposable items and exercise cost control at all times.
  • To ensure residents clothing and toiletries are adequate and named and ensure deficiencies.
  • To take care to protect residents’ personal belongings.
  • To participate in assessment and evaluation of residents’ care.
  • To be courteous and polite at all times.
  • To answer outside telephone calls politely and relay messages efficiently.
  • To undertake other duties as may be reasonably requested, in order to maintain the smooth running of the Home.
  • We hope this list proves helpful for any carer curious about working in a nursing home! If you’re still unsure, signing up with Florence gives you the opportunity to try it out in a flexible way and decide if being a carer in a nursing home works for you. Please note, in order to be able to register with Florence as a carer we ask for a minimum of 1 years experience.

    Become an independent carer and choose when and where you work. You can make an account now or call us at Florence for a chat on 0203 911 2555, email [email protected] or contact us through the chat feature on our website.