4.4 rating on Trustpilot
Get real-time
control of your agency workforce without the complexity or costs
Get real-time
control of your agency workforce without the complexity or costs
Get real-time control of your agency workforce without the complexity or costs
Get real-time control of your agency workforce without the complexity or costs
Get real-time control of your agency workforce without the complexity or costs
Manage bookings, staff, timesheets and compliance in one place with zero setup fees and zero management fees. Our Agency Manager is the easiest-to-use neutral vendor tool on the market that's built specifically for social care.
Manage bookings, staff, timesheets and compliance in one place with zero setup fees and zero management fees. Our Agency Manager is the easiest-to-use neutral vendor tool on the market that's built specifically for social care.
Manage bookings, staff, timesheets and compliance in one place with zero setup fees and zero management fees. Our Agency Manager is the easiest-to-use neutral vendor tool on the market that's built specifically for social care.
Manage bookings, staff, timesheets and compliance in one place with zero setup fees and zero management fees. Our Agency Manager is the easiest-to-use neutral vendor tool on the market that's built specifically for social care.
Manage bookings, staff, timesheets and compliance in one place with zero setup fees and zero management fees. Our Agency Manager is the easiest-to-use neutral vendor tool on the market that's built specifically for social care.
Helping leading care organisations take control of their agency workforce costs
The agency challenges
every care organisation recognises
The agency challenges
every care organisation recognises
The agency challenges
every care organisation recognises
The agency challenges
every care organisation recognises
The agency challenges
every care organisation recognises
No visibility, no control
Your operations team is booking agencies without central oversight, your preferred suppliers are being bypassed and your rate caps exist on paper but nobody enforces them.
Compliance left to chance
Knowing whether every agency worker arriving at your care homes is fully vetted, compliant and rated by other clients should not depend on individual managers checking individually every time.
Internal staff not being used first
Every shift that goes to agency before your own permanent or bank staff have been offered it is money your care group did not need to spend.
Start managing your agency
staff with automated control
Start managing your agency
staff with automated control
From rota chaos to compliant scheduling with automation
Start managing your agency
staff with automated control
Start managing your agency
staff with automated control
The old way
Dozens of suppliers, each with different rates, terms and no central oversight
Site managers contacting agencies directly without checking internal staff first
No consolidated view of spend until invoices arrive weeks after shifts were worked
Conflicts spotted after the rota is live, not before
Compliance checks left to individual managers with no central audit trail
No real-time view of staffing levels across your sites
Worker profiles and ratings stored on spreadsheets manually
With Florence
One tiered supplier panel with consistent rate controls across every site
Internal and bank staff offered shifts first before any agency is contacted
Real-time spend reporting by location, average hourly cost and fill rate as bookings happen
Built-in compliance checks on every agency and every worker before shifts are confirmed
Digital worker profiles with ratings and shift history
With Florence
One tiered supplier panel with consistent rate controls across every site
Internal and bank staff offered shifts first before any agency is contacted
Real-time spend reporting by location, average hourly cost and fill rate as bookings happen
Built-in compliance checks on every agency and every worker before shifts are confirmed
Digital worker profiles with ratings and shift history
With Florence
AI generates compliant rotas from your staffing rules automatically
Internal and bank staff offered shifts first before any agency is contacted
Real-time spend reporting by location, average hourly cost and fill rate as bookings happen
Built-in compliance checks on every agency and every worker before shifts are confirmed
Digital worker profiles with ratings and shift history
Meet Agency Manager
Fill shifts with the right people, at the right rate, with the right compliance checks every time
Manage bookings, staff, timesheets and compliance
in one place
Prioritise your internal and bank staff before any agency shift is offered out
Send shifts to your favourite workers first with one click
Access up-to-date digital worker profiles with ratings and shift history instantly
Decide which agencies receive your shifts and in what order
Stay compliant with built-in checks, audits and automated worker vetting
Stay compliant with
built-in checks that run automatically
Digital worker profiles with credentials, training and ratings from other clients
Full audit trail of every booking, every worker and every compliance check
CQC and Home Office compliance evidence always available without manual preparation
Alerts for compliance gaps before they become inspection failures
Easily control agency costs across every site
Streamlined PSL tiering with centralised rate management updated from one place
Real-time reporting by location, average hourly cost, shifts filled and fill rate
Every timesheet digitally tracked and evidenced with no unknown bookings
Downloadable accrual report and complete agency rate report
Recover local authority costs with one-to-one invoicing
Meet Agency Manager
Fill shifts with the right people, at the right rate, with the right compliance checks every time
Manage bookings, staff, timesheets and compliance
in one place
Prioritise your internal and bank staff before any agency shift is offered out
Send shifts to your favourite workers first with one click
Access up-to-date digital worker profiles with ratings and shift history instantly
Decide which agencies receive your shifts and in what order
Stay compliant with built-in checks, audits and automated worker vetting
Stay compliant with
built-in checks that run automatically
Digital worker profiles with credentials, training and ratings from other clients
Full audit trail of every booking, every worker and every compliance check
CQC and Home Office compliance evidence always available without manual preparation
Alerts for compliance gaps before they become inspection failures
Easily control agency costs across every site
Streamlined PSL tiering with centralised rate management updated from one place
Real-time reporting by location, average hourly cost, shifts filled and fill rate
Every timesheet digitally tracked and evidenced with no unknown bookings
Downloadable accrual report and complete agency rate report
Recover local authority costs with one-to-one invoicing
Meet Agency Manager
Fill shifts with the right people, at the right rate, with the right compliance checks every time
Manage bookings, staff, timesheets and compliance in one place
Prioritise your internal and bank staff before any agency shift is offered out
Send shifts to your favourite workers first with one click
Access up-to-date digital worker profiles with ratings and shift history instantly
Decide which agencies receive your shifts and in what order
Stay compliant with built-in checks, audits and automated worker vetting
Stay compliant with built-in checks that run automatically
Digital worker profiles with credentials, training and ratings from other clients
Full audit trail of every booking, every worker and every compliance check
CQC and Home Office compliance evidence always available without manual preparation
Alerts for compliance gaps before they become inspection failures
Easily control agency costs across every site
Streamlined PSL tiering with centralised rate management updated from one place
Real-time reporting by location, average hourly cost, shifts filled and fill rate
Every timesheet digitally tracked and evidenced with no unknown bookings
Downloadable accrual report and complete agency rate report
Recover local authority costs with one-to-one invoicing
Meet Agency Manager
Fill shifts with the right people, at the right rate, with the right compliance checks every time
Manage bookings, staff, timesheets and compliance in one place
Prioritise your internal and bank staff before any agency shift is offered out
Send shifts to your favourite workers first with one click
Access up-to-date digital worker profiles with ratings and shift history instantly
Decide which agencies receive your shifts and in what order
Stay compliant with built-in checks, audits and automated worker vetting
Stay compliant with built-in checks that run automatically
Digital worker profiles with credentials, training and ratings from other clients
Full audit trail of every booking, every worker and every compliance check
CQC and Home Office compliance evidence always available without manual preparation
Alerts for compliance gaps before they become inspection failures
Easily control agency costs across every site
Streamlined PSL tiering with centralised rate management updated from one place
Real-time reporting by location, average hourly cost, shifts filled and fill rate
Every timesheet digitally tracked and evidenced with no unknown bookings
Downloadable accrual report and complete agency rate report
Recover local authority costs with one-to-one invoicing
Meet Agency Manager
Fill shifts with the right people, at the right rate, with the right compliance checks every time
Manage bookings, staff, timesheets and compliance
in one place
Prioritise your internal and bank staff before any agency shift is offered out
Send shifts to your favourite workers first with one click
Access up-to-date digital worker profiles with ratings and shift history instantly
Decide which agencies receive your shifts and in what order
Stay compliant with built-in checks, audits and automated worker vetting
Stay compliant with
built-in checks that run automatically
Digital worker profiles with credentials, training and ratings from other clients
Full audit trail of every booking, every worker and every compliance check
CQC and Home Office compliance evidence always available without manual preparation
Alerts for compliance gaps before they become inspection failures
Easily control agency costs across every site
Streamlined PSL tiering with centralised rate management updated from one place
Real-time reporting by location, average hourly cost, shifts filled and fill rate
Every timesheet digitally tracked and evidenced with no unknown bookings
Downloadable accrual report and complete agency rate report
Recover local authority costs with one-to-one invoicing
Meet Agency Manager
Fill shifts with the right people, at the right rate, with the right compliance checks every time
Manage bookings, staff, timesheets and compliance in one place
Prioritise your internal and bank staff before any agency shift is offered out
Send shifts to your favourite workers first with one click
Access up-to-date digital worker profiles with ratings and shift history instantly
Decide which agencies receive your shifts and in what order
Stay compliant with built-in checks, audits and automated worker vetting
Stay compliant with
built-in checks that run automatically
Digital worker profiles with credentials, training and ratings from other clients
Full audit trail of every booking, every worker and every compliance check
CQC and Home Office compliance evidence always available without manual preparation
Alerts for compliance gaps before they become inspection failures
Easily control agency costs across every site
Streamlined PSL tiering with centralised rate management updated from one place
Real-time reporting by location, average hourly cost, shifts filled and fill rate
Every timesheet digitally tracked and evidenced with no unknown bookings
Downloadable accrual report and complete agency rate report
Recover local authority costs with one-to-one invoicing
Manage Operations, HR & Compliance
Purpose-built features for every team managing your agency workforce
Purpose-built features for every team managing your agency workforce
Purpose-built features for every team managing your agency workforce
Purpose-built features for every team managing your agency workforce
All-in-one workforce platform
Manage bookings, staff, timesheets, and compliance in one place.
Prioritise your internal staff
Quickly contact and fill shifts with your own staff first.
Control over agency usage
Decide which agencies to use and when.
Access digital worker profiles
Access up-to-date worker profiles instantly.
Built-in worker ratings
Choose staff with confidence using clear ratings.
Favourite workers first
Send shifts directly to preferred workers first.
Centralised rate management
Update and manage rates from one place.
Automated compliance
Stay compliant with built-in checks and audits.
Manage Operations, HR & Compliance
Purpose-built features for every team managing your agency workforce
All-in-one workforce platform
Manage bookings, staff, timesheets, and compliance in one place.
Prioritise your internal staff
Quickly contact and fill shifts with your own staff first.
Control over agency usage
Decide which agencies to use and when.
Access digital worker profiles
Access up-to-date worker profiles instantly.
Built-in worker ratings
Choose staff with confidence using clear ratings.
Favourite workers first
Send shifts directly to preferred workers first.
Centralised rate management
Update and manage rates from one place.
Automated compliance
Stay compliant with built-in checks and audits.
Hear from the teams managing
their agency workforce with Florence
Hear from the teams managing
their agency workforce with Florence
Hear from the teams managing
their agency workforce with Florence
Hear from the teams managing
their agency workforce with Florence
Florence has delivered real financial impact for We Care. Since implementing Agency Manager, our agency hourly charge rates have dropped by 12%, leading to significant cost savings across our 35 locations.
Robert Feeley
Finance Director
A great success story… Florence is a company I would highly recommend.
Miriam Beastall
Mariposa Care
Hear from the teams managing their agency workforce with Florence
Florence has delivered real financial impact for We Care. Since implementing Agency Manager, our agency hourly charge rates have dropped by 12%, leading to significant cost savings across our 35 locations.
Robert Feeley
Finance Director
A great success story… Florence is a company I would highly recommend.
Miriam Beastall
Mariposa Care
Why care groups choose Florence
over other neutral vendors
Why care groups choose Florence
over other neutral vendors
Why care groups choose Florence
over other neutral vendors
Why care groups choose Florence
over other neutral vendors
Florence
Why care groups choose Florence over other neutral vendors
Florence
Get real-time financial controls and
reporting across your entire agency operation
Get real-time financial controls and
reporting across your entire agency operation
Get real-time financial controls and reporting across your entire agency operation
Get real-time financial controls and
reporting across your entire agency operation
All-in-one workforce platform
Centralised rate management with caps that apply across every site automatically
Real-time spend reporting with booked versus approved rate tracking
PSL tiering and agency usage controls to drive preferred supplier adoption
Recover local authority costs with one-to-one invoicing
Financial intelligence
Real-time reporting by location, average hourly cost, shifts filled and fill rate
Downloadable accrual reports for month-end and board reporting
Complete spend visibility before invoices arrive so nothing can be challenged too late
Audit and compliance
Every timesheet digitally tracked and evidenced with no unknown bookings
Regular agency audits and built-in compliance checks reducing financial and reputational risk
Full audit trail of every booking, every rate and every worker for CQC and Home Office requirements
Get real-time financial controls and reporting across your entire agency operation
All-in-one workforce platform
Centralised rate management with caps that apply across every site automatically
Real-time spend reporting with booked versus approved rate tracking
PSL tiering and agency usage controls to drive preferred supplier adoption
Recover local authority costs with one-to-one invoicing
Financial intelligence
Real-time reporting by location, average hourly cost, shifts filled and fill rate
Downloadable accrual reports for month-end and board reporting
Complete spend visibility before invoices arrive so nothing can be challenged too late
Audit and compliance
Every timesheet digitally tracked and evidenced with no unknown bookings
Regular agency audits and built-in compliance checks reducing financial and reputational risk
Full audit trail of every booking, every rate and every worker for CQC and Home Office requirements
See the impact of Florence firsthand
See the impact of Florence firsthand
See the impact of Florence firsthand
See the impact of Florence firsthand
See the impact of Florence firsthand
Reduce the cost
and complexity of managing your agency workforce
Reduce the cost
and complexity of managing your agency workforce
Reduce the cost and complexity of managing your agency workforce
Reduce the cost and complexity of managing your agency workforce
Let us walk you through how Florence reduces agency spend, strengthens compliance and gives your leadership team real-time visibility of every booking across your operation.
Let us walk you through how Florence can help you to manage your workforce rota, scheduling and T&A more efficiently.
Let us walk you through how Florence can help you to manage your workforce rota, scheduling and T&A more efficiently.
Trusted by 2,000+ care organisations
4.4 on Trustpilot
Interested in joining the agency panel? Please contact us here instead.
By submitting this form I agree to my details being used in sole connection with the intended enquiry. Please check our privacy policy to see how we protect and manage your submitted data.
Reduce the cost
and complexity of managing your agency workforce
Let us walk you through how Florence can help you to manage your workforce rota, scheduling and T&A more efficiently.
Trusted by 2,000+ care organisations
4.4 on Trustpilot
Interested in joining the agency panel? Please contact us here instead.
By submitting this form I agree to my details being used in sole connection with the intended enquiry. Please check our privacy policy to see how we protect and manage your submitted data.
Frequently asked questions
Frequently asked questions
Frequently asked questions
Frequently asked questions
Frequently asked questions