Star

4.4 rating on Trustpilot

Fill every rota gap with your own staff before a single agency call is made

Fill every rota gap with your own staff before a single agency call is made

Fill every rota gap with your own staff before a single agency call is made

Fill every rota gap with your own staff before a single agency call is made

Fill every rota gap with your own staff before a single agency call is made

Stop firefighting rota gaps with WhatsApp messages and spreadsheets. Bank Manager gives you one dashboard to contact, book and track your bank and permanent staff, with full visibility and a complete audit trail.

Stop firefighting rota gaps with WhatsApp messages and spreadsheets. Bank Manager gives you one dashboard to contact, book and track your bank and permanent staff, with full visibility and a complete audit trail.

Stop firefighting rota gaps with WhatsApp messages and spreadsheets. Bank Manager gives you one dashboard to contact, book and track your bank and permanent staff, with full visibility and a complete audit trail.

your-staff
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Trusted by leading care organisations to manage HR and payroll
Trusted by leading care organisations to manage HR and payroll
Trusted by leading care organisations to manage HR and payroll
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    Skanska
    AF
    Hent
    implenia
    obos
    AF
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Trusted by leading care organisations to manage HR and payroll
  • AF
    Skanska
    AF
    Hent
    implenia
    obos
    AF

From reactive agency calls to a controlled,
bank-first shift process

From reactive agency calls to a controlled,
bank-first shift process

From rota chaos to compliant scheduling with automation

From reactive agency calls to a controlled, bank-first shift process

From reactive agency calls to a controlled, bank-first shift process

The old way

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Clip path group

Managers calling or messaging bank staff individually with no central record of who was contacted or who responded

Managers calling or messaging bank staff individually with no central record of who was contacted or who responded

Managers calling or messaging bank staff individually with no central record of who was contacted or who responded

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Clip path group

No visibility of bank staff availability, hours worked or shift history across sites

No visibility of bank staff availability, hours worked or shift history across sites

No visibility of bank staff availability, hours worked or shift history across sites

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Clip path group

Agency called immediately when a gap appears because contacting internal staff takes too long

Agency called immediately when a gap appears because contacting internal staff takes too long

Agency called immediately when a gap appears because contacting internal staff takes too long

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Clip path group

No audit trail of whether internal staff were offered the shift before agency was used

No audit trail of whether internal staff were offered the shift before agency was used

No audit trail of whether internal staff were offered the shift before agency was used

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Clip path group

Separate spreadsheets tracking bank staff details that are always out of date

Separate spreadsheets tracking bank staff details that are always out of date

Separate spreadsheets tracking bank staff details that are always out of date

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With Florence

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One shift notification sent instantly to all eligible bank and permanent staff simultaneously

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Real-time availability, hours and shift history visible for every member of your own workforce

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Bank staff offered every shift first before the vacancy is cascaded automatically to your agency panel

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Full audit trail of every shift offer, every response and every booking decision

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Digital staff profiles kept current with ratings, shift history and compliance records

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Clip path group

With Florence

Clip path group

One shift notification sent instantly to all eligible bank and permanent staff simultaneously

Clip path group

Real-time availability, hours and shift history visible for every member of your own workforce

Clip path group

Bank staff offered every shift first before the vacancy is cascaded automatically to your agency panel

Clip path group

Full audit trail of every shift offer, every response and every booking decision

Clip path group

Digital staff profiles kept current with ratings, shift history and compliance records

Gradient background
Clip path group

With Florence

Clip path group

One shift notification sent instantly to all eligible bank and permanent staff simultaneously

Clip path group

Real-time availability, hours and shift history visible for every member of your own workforce

Clip path group

Bank staff offered every shift first before the vacancy is cascaded automatically to your agency panel

Clip path group

Full audit trail of every shift offer, every response and every booking decision

Clip path group

Digital staff profiles kept current with ratings, shift history and compliance records

Gradient background
Clip path group

With Florence

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AI generates compliant rotas from your staffing rules automatically

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AI generates compliant rotas from your staffing rules automatically

Clip path group

Bank staff offered every shift first before the vacancy is cascaded automatically to your agency panel

Clip path group

Full audit trail of every shift offer, every response and every booking decision

Clip path group

Digital staff profiles kept current with ratings, shift history and compliance records

Florence Bank Manager

Give managers one place to contact, book and track their own bank and permanent staff

Fill shift gaps in seconds,
not hours

Chevron

Send a shift notification to all eligible bank and permanent staff with one action

Chevron

Staff receive the alert instantly through the Florence employee app and respond with one tap

Chevron

Managers see who has expressed interest and select the best candidate from one screen

Chevron

Bookings confirmed and visible in the rota calendar without any additional admin

Chevron

Response times and fill rates tracked automatically across every site

Your-Staff
Shift Details

Know exactly who is available, compliant and ready to work

Chevron

Digital profiles for every bank and permanent staff member updated in real time

Chevron

Shift history, ratings and last-minute cancellation records visible before any booking is made

Chevron

Compliance status: DBS, right-to-work, training, checked and flagged automatically

Chevron

Working Time Directive hours tracked to

prevent over-booking and compliance breaches

Chevron

Preferred worker lists so managers can send the shift directly to their most trusted staff first

Get better control over staffing costs with every shift filled

Chevron

Real-time reporting on bank fill rate versus agency usage across every site

Chevron

Every shift filled internally instead of by agency saves the agency hourly markup automatically

Chevron

Group-wide dashboard showing how much of your shift demand is being met by your own workforce

Chevron

Unfilled shifts cascade to your agency panel automatically, with your rate caps enforced

Chevron

Shift-by-shift cost visibility so finance teams can see the impact of bank-first staffing as it happens

Agency-staff
Edward Butcher

Keep your staff data completely secure and siloed

Chevron

Internal staff data is completely separated from Florence's agency and temporary staffing marketplace

Chevron

No access by Florence's staffing team to your bank or permanent workforce records

Chevron

Full data security controls and permission management at every level of your organisation

Florence Bank Manager

Give managers one place to contact, book and track their own bank and permanent staff

Fill shift gaps in seconds,
not hours

Chevron

Send a shift notification to all eligible bank and permanent staff with one action

Chevron

Staff receive the alert instantly through the Florence employee app and respond with one tap

Chevron

Managers see who has expressed interest and select the best candidate from one screen

Chevron

Bookings confirmed and visible in the rota calendar without any additional admin

Chevron

Response times and fill rates tracked automatically across every site

Your-Staff
Shift Details

Know exactly who is available, compliant and ready to work

Chevron

Digital profiles for every bank and permanent staff member updated in real time

Chevron

Shift history, ratings and last-minute cancellation records visible before any booking is made

Chevron

Compliance status: DBS, right-to-work, training, checked and flagged automatically

Chevron

Working Time Directive hours tracked to prevent over-booking and compliance breaches

Chevron

Preferred worker lists so managers can send the shift directly to their most trusted staff first

Get better control over staffing costs with every shift filled

Chevron

Real-time reporting on bank fill rate versus agency usage across every site

Chevron

Every shift filled internally instead of by agency saves the agency hourly markup automatically

Chevron

Group-wide dashboard showing how much of your shift demand is being met by your own workforce

Chevron

Unfilled shifts cascade to your agency panel automatically, with your rate caps enforced

Chevron

Shift-by-shift cost visibility so finance teams can see the impact of bank-first staffing as it happens

Agency-staff
Edward Butcher

Keep your staff data completely secure and siloed

Chevron

Internal staff data is completely separated from Florence's agency and temporary staffing marketplace

Chevron

No access by Florence's staffing team to your bank or permanent workforce records

Chevron

Full data security controls and permission management at every level of your organisation

Florence Bank Manager

Give managers one place to contact, book and track their own bank and permanent staff

Fill shift gaps in seconds,
not hours

Chevron

Send a shift notification to all eligible bank and permanent staff with one action

Chevron

Staff receive the alert instantly through the Florence employee app and respond with one tap

Chevron

Managers see who has expressed interest and select the best candidate from one screen

Chevron

Bookings confirmed and visible in the rota calendar without any additional admin

Chevron

Response times and fill rates tracked automatically across every site

Your-Staff
Shift Details

Know exactly who is available, compliant and ready to work

Chevron

Digital profiles for every bank and permanent staff member updated in real time

Chevron

Shift history, ratings and last-minute cancellation records visible before any booking is made

Chevron

Compliance status: DBS, right-to-work, training, checked and flagged automatically

Chevron

Working Time Directive hours tracked to

prevent over-booking and compliance breaches

Chevron

Preferred worker lists so managers can send the shift directly to their most trusted staff first

Get better control over staffing costs with every shift filled

Chevron

Real-time reporting on bank fill rate versus agency usage across every site

Chevron

Every shift filled internally instead of by agency saves the agency hourly markup automatically

Chevron

Group-wide dashboard showing how much of your shift demand is being met by your own workforce

Chevron

Unfilled shifts cascade to your agency panel automatically, with your rate caps enforced

Chevron

Shift-by-shift cost visibility so finance teams can see the impact of bank-first staffing as it happens

Agency-staff
Edward Butcher

Keep your staff data completely secure and siloed

Chevron

Internal staff data is completely separated from Florence's agency and temporary staffing marketplace

Chevron

No access by Florence's staffing team to your bank or permanent workforce records

Chevron

Full data security controls and permission management at every level of your organisation

Florence Bank Manager

Give managers one place to contact, book and track their own bank and permanent staff

Fill shift gaps in seconds, not hours

Chevron

Send a shift notification to all eligible bank and permanent staff with one action

Chevron

Staff receive the alert instantly through the Florence employee app and respond with one tap

Chevron

Managers see who has expressed interest and select the best candidate from one screen

Chevron

Bookings confirmed and visible in the rota calendar without any additional admin

Chevron

Response times and fill rates tracked automatically across every site

Your-Staff
Shift Details

Make every shift compliant without relying on manual checks

Chevron

Digital profiles for every bank and permanent staff member updated in real time

Chevron

Shift history, ratings and last-minute cancellation records visible before any booking is made

Chevron

Compliance status: DBS, right-to-work, training, checked and flagged automatically

Chevron

Working Time Directive hours tracked to

prevent over-booking and compliance breaches

Chevron

Preferred worker lists so managers can send the shift directly to their most trusted staff first

Get better control over staffing costs with every shift filled

Chevron

Real-time reporting on bank fill rate versus agency usage across every site

Chevron

Every shift filled internally instead of by agency saves the agency hourly markup automatically

Chevron

Group-wide dashboard showing how much of your shift demand is being met by your own workforce

Chevron

Unfilled shifts cascade to your agency panel automatically, with your rate caps enforced

Chevron

Shift-by-shift cost visibility so finance teams can see the impact of bank-first staffing as it happens

Agency-staff
Edward Butcher

Keep your staff data completely secure and siloed

Chevron

Internal staff data is completely separated from Florence's agency and temporary staffing marketplace

Chevron

No access by Florence's staffing team to your bank or permanent workforce records

Chevron

Full data security controls and permission management at every level of your organisation

Florence Bank Manager

Give managers one place to contact, book and track their own bank and permanent staff

Fill shift gaps in seconds, not hours

Chevron

Send a shift notification to all eligible bank and permanent staff with one action

Chevron

Staff receive the alert instantly through the Florence employee app and respond with one tap

Chevron

Managers see who has expressed interest and select the best candidate from one screen

Chevron

Bookings confirmed and visible in the rota calendar without any additional admin

Chevron

Response times and fill rates tracked automatically across every site

Your-Staff
Shift Details

Know exactly who is available, compliant and ready to work

Chevron

Digital profiles for every bank and permanent staff member updated in real time

Chevron

Shift history, ratings and last-minute cancellation records visible before any booking is made

Chevron

Compliance status: DBS, right-to-work, training, checked and flagged automatically

Chevron

Working Time Directive hours tracked to prevent over-booking and compliance breaches

Chevron

Preferred worker lists so managers can send the shift directly to their most trusted staff first

Get better control over staffing costs with every shift filled

Chevron

Real-time reporting on bank fill rate versus agency usage across every site

Chevron

Every shift filled internally instead of by agency saves the agency hourly markup automatically

Chevron

Group-wide dashboard showing how much of your shift demand is being met by your own workforce

Chevron

Unfilled shifts cascade to your agency panel automatically, with your rate caps enforced

Chevron

Shift-by-shift cost visibility so finance teams can see the impact of bank-first staffing as it happens

Agency-staff
Edward Butcher

Keep your staff data completely secure and siloed

Chevron

Internal staff data is completely separated from Florence's agency and temporary staffing marketplace

Chevron

No access by Florence's staffing team to your bank or permanent workforce records

Chevron

Full data security controls and permission management at every level of your organisation

Florence Bank Manager

Give managers one place to contact, book and track their own bank and permanent staff

Fill shift gaps in seconds,
not hours

Chevron

Send a shift notification to all eligible bank and permanent staff with one action

Chevron

Staff receive the alert instantly through the Florence employee app and respond with one tap

Chevron

Managers see who has expressed interest and select the best candidate from one screen

Chevron

Bookings confirmed and visible in the rota calendar without any additional admin

Chevron

Response times and fill rates tracked automatically across every site

Your-Staff
Shift Details

Know exactly who is available, compliant and ready to work

Chevron

Digital profiles for every bank and permanent staff member updated in real time

Chevron

Shift history, ratings and last-minute cancellation records visible before any booking is made

Chevron

Compliance status: DBS, right-to-work, training, checked and flagged automatically

Chevron

Working Time Directive hours tracked to prevent over-booking and compliance breaches

Chevron

Preferred worker lists so managers can send the shift directly to their most trusted staff first

Get better control over staffing costs with every shift filled

Chevron

Real-time reporting on bank fill rate versus agency usage across every site

Chevron

Every shift filled internally instead of by agency saves the agency hourly markup automatically

Chevron

Group-wide dashboard showing how much of your shift demand is being met by your own workforce

Chevron

Unfilled shifts cascade to your agency panel automatically, with your rate caps enforced

Chevron

Shift-by-shift cost visibility so finance teams can see the impact of bank-first staffing as it happens

Agency-staff
Edward Butcher

Keep your staff data completely secure and siloed

Chevron

Internal staff data is completely separated from Florence's agency and temporary staffing marketplace

Chevron

No access by Florence's staffing team to your bank or permanent workforce records

Chevron

Full data security controls and permission management at every level of your organisation

Everything you need to manage your bank and
permanent staff in one place

Everything you need to manage your bank and
permanent staff in one place

Everything you need to manage your bank and
permanent staff in one place

Everything you need to manage your bank and
permanent staff in one place

Everything you need to manage your bank and permanent staff in one place

Purpose-built features for every manager responsible for filling shifts

across your care operation.

Purpose-built features for every manager responsible for filling shifts across your care operation.

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Notification
Gradient background
Notification
Instant shift notifications

Alert your entire bank staff pool simultaneously with one action.

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Step
Gradient background
Step
One-tap staff responses

Staff accept or decline from the Florence app with no friction.

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Star
Gradient background
Star
Favourite workers first

Staffing level monitoring by unit, role, and site

Send shifts directly to preferred workers before opening to the wider group.

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User
Gradient background
User
Digital staff profiles

Compliance status, shift history and ratings always up to date.

Gradient background
Clock
Gradient background
Clock
Working Time Directive tracking

Hours monitored automatically to prevent compliance breaches.

Gradient background
Security
Gradient background
Security
Compliance checks built in

DBS, right-to-work and training records are flagged before any booking.

Gradient background
Audit
Gradient background
Audit
Full audit trail

Every shift offer, response and booking is logged and available at any time.

Gradient background
Doc
Gradient background
Doc
Real-time fill rate reporting

Bank versus agency usage is visible across every site as it happens.

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Building
Gradient background
Building
Multi-site management

Manage bank staff across locations from one central dashboard.

See why care teams love managing 


their rotas with Florence

See why care teams love managing 


their rotas with Florence

See why care teams love managing 


their rotas with Florence

See why care teams love managing 


their rotas with Florence

carehome_co_uk

Being able to manage our internal staff through Bank Manager makes our workflow so much better and has resulted in a lot of time saved on booking shifts.

Alex Teixeira

Alex Teixeira

Home Manager, Kingston Care Home

Icon 1

What I love most about working with Florence is the honesty, transparency and communication, which has been there from the start.

Angela Boxall

Angela Boxall

CEO, Majesticare

Miriam Beastall

A great success story… Florence is a company I would highly recommend.

Alex Teixeira

Miriam Beastall

Mariposa Care

See why care teams love managing their rotas with Florence

carehome_co_uk

Being able to manage our internal staff through Bank Manager makes our workflow so much better and has resulted in a lot of time saved on booking shifts.

Alex Teixeira

Alex Teixeira

Home Manager, Kingston Care Home

Icon 1

What I love most about working with Florence is the honesty, transparency and communication, which has been there from the start.

Angela Boxall

Angela Boxall

CEO, Majesticare

Miriam Beastall

A great success story… Florence is a company I would highly recommend.

Alex Teixeira

Miriam Beastall

Mariposa Care

See the impact of Florence firsthand

See the impact of Florence firsthand

See the impact of Florence firsthand

See the impact of Florence firsthand

See the impact of Florence firsthand

Get to know the Florence Suite

Get the ultimate toolkit to simplify every part of your care workforce management

Agency Staff
Agency manager

Simplify the management of multiple agencies, reduce costs of contingent staffing, and free up resources using the most user-friendly tool on the market.

Rota
Rota

Build compliant rotas automatically with 
AI-powered scheduling and real-time staffing visibility.

Staffing
Temporary staffing

Choose from over 100k vetted health and care professionals you can trust. Use our intuitive tools to book them with ease.

Toolkit One
Bank Manager

Manage your staff, cascade unfilled shifts to agencies automatically, and cut agency spend without the admin.

Get to know the Florence Suite

Get the ultimate toolkit to simplify every part of your care workforce management

Agency Staff
Agency manager

Simplify the management of multiple agencies, reduce costs of contingent staffing, and free up resources using the most user-friendly tool on the market.

Rota
Rota

Build compliant rotas automatically with 
AI-powered scheduling and real-time staffing visibility.

Staffing
Temporary staffing

Choose from over 100k vetted health and care professionals you can trust. Use our intuitive tools to book them with ease.

Toolkit One
Bank Manager

Manage your staff, cascade unfilled shifts to agencies automatically, and cut agency spend without the admin.

Get to know the Florence Suite

Get the ultimate toolkit to simplify every part of your care workforce management

Agency Staff
Agency manager

Simplify the management of multiple agencies, reduce costs of contingent staffing, and free up resources using the most user-friendly tool on the market.

Rota
Rota

Build compliant rotas automatically with 
AI-powered scheduling and real-time staffing visibility.

Staffing
Temporary staffing

Choose from over 100k vetted health and care professionals you can trust. Use our intuitive tools to book them with ease.

Toolkit One
Bank Manager

Manage your staff, cascade unfilled shifts to agencies automatically, and cut agency spend without the admin.

Get to know the Florence Suite

Get the ultimate toolkit to simplify every part of your care workforce management

Agency Staff
Agency manager

Simplify the management of multiple agencies, reduce costs of contingent staffing, and free up resources using the most user-friendly tool on the market.

Rota
Rota

Build compliant rotas automatically with 
AI-powered scheduling and real-time staffing visibility.

Staffing
Temporary staffing

Choose from over 100k vetted health and care professionals you can trust. Use our intuitive tools to book them with ease.

Toolkit One
Bank Manager

Manage your staff, cascade unfilled shifts to agencies automatically, and cut agency spend without the admin.

Get to know the Florence Suite

Get the ultimate toolkit to simplify every part of your care workforce management

Agency Staff
Agency manager

Simplify the management of multiple agencies, reduce costs of contingent staffing, and free up resources using the most user-friendly tool on the market.

Rota
Rota

Build compliant rotas automatically with 
AI-powered scheduling and real-time staffing visibility.

Staffing
Temporary staffing

Choose from over 100k vetted health and care professionals you can trust. Use our intuitive tools to book them with ease.

Toolkit One
Bank Manager

Manage your staff, cascade unfilled shifts to agencies automatically, and cut agency spend without the admin.

CTA Bg

Increase your continuity of care by filling shifts with the right staff

Increase your continuity of care by filling shifts with the right staff

Increase your continuity of care by filling shifts with the right staff

Increase your continuity of care by filling shifts with the right staff

Let us show you how Florence Bank Manager helps care organisations contact their own staff first' with 'manage their care staff easily, fill shifts faster

Let us walk you through how Florence can help you to manage your workforce rota, scheduling and T&A more efficiently.

Let us walk you through how Florence can help you to manage your workforce rota, scheduling and T&A more efficiently.

Trusted by 2,000+ care organisations

star

4.4 on Trustpilot

Book a demo

Interested in joining the agency panel? Please contact us here instead.

By submitting this form I agree to my details being used in sole connection with the intended enquiry. Please check our privacy policy to see how we protect and manage your submitted data.

CTA Bg

Increase your continuity of care by filling shifts with the right staff

Let us walk you through how Florence can help you to manage your workforce rota, scheduling and T&A more efficiently.

Trusted by 2,000+ care organisations

star

4.4 on Trustpilot

Book a demo

Interested in joining the agency panel? Please contact us here instead.

By submitting this form I agree to my details being used in sole connection with the intended enquiry. Please check our privacy policy to see how we protect and manage your submitted data.

Frequently asked questions
Frequently asked questions
Frequently asked questions
Frequently asked questions
Frequently asked questions
How is Bank Manager different from just sending a WhatsApp group message to our staff?
Will our internal bank staff data be visible to or shared with Florence's staffing marketplace?
How does the cascade to Agency Manager work?
Can we control which staff receive shift notifications?
How do staff receive and respond to shift notifications?
Does Bank Manager track Working Time Directive hours automatically?
Can Bank Manager work across multiple sites?
How long does setup take and what does 
it cost?