4.4 rating on Trustpilot
Manage your agencies with ease
Make managing staffing agencies stress-free with the easiest and most cost-effective neutral vendor tool on the market—made just for health and social care organisations.
2,000+
Health & care organisations
trust Florence
95%
Customers reporting a
positive experience
100k+
Health & care professionals
use Florence every day
2,000+
Health & care organisations
trust Florence
95%
Customers reporting a
positive experience
100k+
Health & care professionals
use Florence every day
Trusted by more than 1,000 care providers across the UK
Trusted by more than 1,000 care providers across the UK
Trusted by more than 1,000 care providers across the UK
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What is Agency Manager?
Our Agency Manager tool, part of our flexible-workforce management platform, makes managing multiple agencies a breeze. It helps you fill health and care shifts quickly and easily, reduce temporary staffing costs, and keep compliance under control. Our clients consistently tell us it’s the easiest-to-use neutral vendor solution on the market—saving them significant time and money on contingent staffing.
lorem ipsum
What is Agency Manager?
Our Agency Manager tool, part of our flexible-workforce management platform, makes managing multiple agencies a breeze. It helps you fill health and care shifts quickly and easily, reduce temporary staffing costs, and keep compliance under control. Our clients consistently tell us it’s the easiest-to-use neutral vendor solution on the market—saving them significant time and money on contingent staffing.
lorem ipsum
What is Agency Manager?
Our Agency Manager tool, part of our flexible-workforce management platform, makes managing multiple agencies a breeze. It helps you fill health and care shifts quickly and easily, reduce temporary staffing costs, and keep compliance under control. Our clients consistently tell us it’s the easiest-to-use neutral vendor solution on the market—saving them significant time and money on contingent staffing.
Built for health and care organisations
Existing neutral vendor tools weren’t built for health and social care, leading to clunky, inefficient systems.
We built Agency Manager specifically for the sector—streamlining operations, reducing costs, and freeing teams to focus on better care.
Built for health and care organisations
Existing neutral vendor tools weren’t built for health and social care, leading to clunky, inefficient systems.
We built Agency Manager specifically for the sector—streamlining operations, reducing costs, and freeing teams to focus on better care.
Built for health and care organisations
Existing neutral vendor tools weren’t built for health and social care, leading to clunky, inefficient systems.
We built Agency Manager specifically for the sector—streamlining operations, reducing costs, and freeing teams to focus on better care.
Easiest-to-use neutral vendor tool on the market
We know technology can feel overwhelming, so we design our tools to work seamlessly. Built for efficiency, they’re packed with user-friendly features to save you time and effort—and make your life simpler.
Easiest-to-use neutral vendor tool on the market
We know technology can feel overwhelming, so we design our tools to work seamlessly. Built for efficiency, they’re packed with user-friendly features to save you time and effort—and make your life simpler.
Easiest-to-use neutral vendor tool on the market
We know technology can feel overwhelming, so we design our tools to work seamlessly. Built for efficiency, they’re packed with user-friendly features to save you time and effort—and make your life simpler.
Effortless setup, greater control, zero fees
Agency Manager boosts efficiency, reduces costs, improves compliance, and enhances care quality—all without setup or admin fees. Get started in no time thanks to our streamlined onboarding process.
Effortless setup, greater control, zero fees
Agency Manager boosts efficiency, reduces costs, improves compliance, and enhances care quality—all without setup or admin fees. Get started in no time thanks to our streamlined onboarding process.
Effortless setup, greater control, zero fees
Agency Manager boosts efficiency, reduces costs, improves compliance, and enhances care quality—all without setup or admin fees. Get started in no time thanks to our streamlined onboarding process.
"Thanks to Florence, we’ve reduced our reliance on paper. We can spend more time caring for people, too."
Fiona McAnespie
Director of Care and Support
"I couldn’t recommend Florence more highly–for us they are a trusted partner in solving our workforce challenges."
Anne-Marie
Flexibank Manager
"Bank Manager makes the workflow better and has resulted in lots of time saved… just go for it!"
Alex Teixeira
Home Manager
"Thanks to Florence, we’ve reduced our reliance on paper. We can spend more time caring for people, too."
Fiona McAnespie
Director of Care and Support
"I couldn’t recommend Florence more highly–for us they are a trusted partner in solving our workforce challenges."
Anne-Marie
Flexibank Manager
"Thanks to Florence, we’ve reduced our reliance on paper. We can spend more time caring for people, too."
Fiona McAnespie
Director of Care and Support
"I couldn’t recommend Florence more highly–for us they are a trusted partner in solving our workforce challenges."
Anne-Marie
Flexibank Manager
"Bank Manager makes the workflow better and has resulted in lots of time saved… just go for it!"
Alex Teixeira
Home Manager
Agency management challenges solved across your organisation
Agency Manager offers a rich range of features that can save time and money for everyone working in a health and care organisation. Find out more below.
4.4 on Trustpilot
Agency management challenges solved across your organisation
Agency Manager offers a rich range of features that can save time and money for everyone working in a health and care organisation. Find out more below.
4.4 on Trustpilot
Agency management challenges solved across your organisation
Agency Manager offers a rich range of features that can save time and money for everyone working in a health and care organisation. Find out more below.
4.4 on Trustpilot
your top features
Operations, HR & compliance teams
All-in-one workforce platform
Manage bookings, staff, timesheets, and compliance in one place.
Prioritise your internal staff
Quickly contact and fill shifts with your own staff first.
Control over agency usage
Decide which agencies to use and when.
Access digital worker profiles
Access up-to-date worker profiles instantly.
Built-in worker ratings
Choose staff with confidence using clear ratings.
Favourite workers first
Send shifts directly to preferred workers first.
Centralised rate management
Update and manage rates from one place.
We handle the hard work of compliance
Stay compliant with built-in checks and audits.
your top features
Finance & procurement teams
Streamlined and clear tiering of PSL of agencies and rates
Real-time reporting: locations by spend, average hourly cost, shifts filled and fill rate, booked vs. approved rate
No timesheet is unknown—digitally tracked and evidenced
Downloadable accrual report
Downloadable complete agency rate report
Recover local authority costs (1:1 invoices)
Regular agency audits and built-in compliance—reducing risks
your top features
Finance & procurement teams
Streamlined and clear tiering of PSL of agencies and rates
Real-time reporting: locations by spend, average hourly cost, shifts filled and fill rate, booked vs. approved rate
No timesheet is unknown—digitally tracked and evidenced
Downloadable accrual report
Downloadable complete agency rate report
Recover local authority costs (1:1 invoices)
Regular agency audits and built-in compliance—reducing risks
your top features
Finance & procurement teams
Streamlined and clear tiering of PSL of agencies and rates
Real-time reporting: locations by spend, average hourly cost, shifts filled and fill rate, booked vs. approved rate
No timesheet is unknown—digitally tracked and evidenced
Downloadable accrual report
Downloadable complete agency rate report
Recover local authority costs (1:1 invoices)
Regular agency audits and built-in compliance—reducing risks
COMPARISON
How is Agency Manager different to other neutral vendor solutions?
Florence
Florence
Other neutral vendors
Other neutral vendors
Zero setup fees
Zero setup fees
Zero management or support fees
Zero management or support fees
Easy to switch to
Easy to switch to
Built-in compliance management
Built-in compliance management
Designed specifically for health and social care orgs
Designed specifically for health and social care orgs
Trusted by the health and care industry
Trusted by the health and care industry
See a full breakdown of Agency Manager vs other neutral vendor solutions.
Switching is simple
Switching from a neutral vendor can feel daunting, but we’re here to make it easy for you. Every new client gets a dedicated implementation lead who guides them step-by-step through our simple and proven process. We take the stress out of switching.
4.4 on Trustpilot
Switching is simple
Switching from a neutral vendor can feel daunting, but we’re here to make it easy for you. Every new client gets a dedicated implementation lead who guides them step-by-step through our simple and proven process. We take the stress out of switching.
4.4 on Trustpilot
Switching is simple
Switching from a neutral vendor can feel daunting, but we’re here to make it easy for you. Every new client gets a dedicated implementation lead who guides them step-by-step through our simple and proven process. We take the stress out of switching.
4.4 on Trustpilot
workforce management tools
Choose the right tool for you
Bank Manager
Simplify the management of multiple agencies, reduce costs of contingent staffing, and free up resources—using the most user-friendly tool on the market.
Temporary staffing
Choose from over 100k vetted health and care professionals you can trust. Use our intuitive tools to book them with ease.
Florence academy
Train health and care staff or keep them compliant. 100s of accredited health and care courses are available on our online training platform: Academy.
workforce management tools
Choose the right tool for you
Bank Manager
Simplify the management of multiple agencies, reduce costs of contingent staffing, and free up resources—using the most user-friendly tool on the market.
Temporary staffing
Choose from over 100k vetted health and care professionals you can trust. Use our intuitive tools to book them with ease.
Florence academy
Train health and care staff or keep them compliant. 100s of accredited health and care courses are available on our online training platform: Academy.
workforce management tools
Choose the right tool for you
Bank Manager
Simplify the management of multiple agencies, reduce costs of contingent staffing, and free up resources—using the most user-friendly tool on the market.
Temporary staffing
Choose from over 100k vetted health and care professionals you can trust. Use our intuitive tools to book them with ease.
Florence academy
Train health and care staff or keep them compliant. 100s of accredited health and care courses are available on our online training platform: Academy.