4.4 rating on Trustpilot

How Florence fills shifts

Here’s exactly how to fill shifts with your choice of staff, instantly and easily, using Florence.

Three women collaborating around a laptop in a casual modern workspace with warm lighting
Three women collaborating around a laptop in a casual modern workspace with warm lighting

2,000+

Health & care organisations
trust Florence

95%

Customers reporting a
positive experience

100k+

Health & care professionals
use Florence every day

2,000+

Health & care organisations
trust Florence

95%

Customers reporting a
positive experience

100k+

Health & care professionals
use Florence every day

2,000+

Health & care organisations
trust Florence

95%

Customers reporting a
positive experience

100k+

Health & care professionals
use Florence every day

Trusted by more than 1,000 care providers across the UK
Four Seasons Health Care logo
Mariposa healthcare logo
We Care Group logo
Healthcare Ireland Group logo
Hansel logo
Hightown logo
Top Class Healthcare logo
Enable healthcare
Trusted by more than 1,000 care providers across the UK
Four Seasons Health Care logo
Mariposa healthcare logo
We Care Group logo
Healthcare Ireland Group logo
Hansel logo
Hightown logo
Top Class Healthcare logo
Enable healthcare
Trusted by more than 1,000 care providers across the UK
Four Seasons Health Care logo
Mariposa healthcare logo
We Care Group logo
Healthcare Ireland Group logo
Hansel logo
Hightown logo
Top Class Healthcare logo
Enable healthcare
Florence post a shift UI
Florence post a shift UI

1. Post a shift

Set the shift date, role, time and location (plus any specialist skills you need) to find the right staff for you.

2. Review applicants

Review profiles who apply—including verified skills, years of experience, and rating.

Florence applicants review workflow
Florence applicants review workflow
Florence staff approval UI
Florence staff approval UI

3. Approve staff

Approve the staff member of your choice for the shift in a single click.

Choose which staff to invite

Your own staff

Add your permanent and bank team to Florence to invite them to fill shifts first. Reduce agency spend, boost continuity of care, and provide flexibility by helping your workforce pick up the shifts they prefer.

100k Florence temps

If your own staff can’t fill the shift, our compliant and skills-verified workforce of 100k Florence nurses, care assistants, and support workers can apply to work the shift instead.

300+ agencies

Add your preferred agencies to Florence and invite their staff to fill your shifts too. Maximise your chances of filling the shift and consolidate payments to one simple invoice.

Transparent at every step

Extra benefits to using Florence

Florence updates

See who’s working

See who’s working at-a-glance. Updated daily in Florence, you’ll see who’s arriving so you can put names to faces and always identify who you’ll be working with. Trust, transparency, and verified staff: it’s the Florence way.

Florence updates

See who’s working

See who’s working at-a-glance. Updated daily in Florence, you’ll see who’s arriving so you can put names to faces and always identify who you’ll be working with. Trust, transparency, and verified staff: it’s the Florence way.

Florence staff rating UI

Rate staff

Rate staff after every shift to feed back on performance fast. Two-way ratings keep everyone using Florence accountable to giving excellent care—feedback provided contributes to each others’ public scores.

Florence staff rating UI

Rate staff

We’re not here to maintain the status quo–we’re here to make a difference. It’s about being brave, trying new things, and making what’s possible become real life.


Little time-saving perks

Florence calendar view
Calendar view

See shifts and their fill status on a calendar schedule.

Florence digital timesheets
Digital timesheets

No paper, no signatures. Timesheets approved in a click.

Florence pre-set rates
Pre-set rates

Set rates, track spend, and stay on top of your budget.

Shifts reporting graph
Shifts reporting graph

Shift fill reporting

See number of shifts filled, fill rate, and scheduled vs actual hours booked—broken down by location, staff type, and agency in your chosen date range.

Know exactly what’s happening at each location and maximise your staffing power.

watch demo

How it works: in 30 seconds

Watch the video to see how Florence works and discover our promise to you. Fill 100% of shifts, care better.

Fiona McAnespie, Director of Care and Support
Radius housing logo

"Thanks to Florence, we’ve reduced our reliance on paper. We can spend more time caring for people, too."

Fiona McAnespie

Director of Care and Support

Dal Billings
four Seasons Health Care Group logo

"I couldn’t recommend Florence more highly–for us they are a trusted partner in solving our workforce challenges."

Anne-Marie

Flexibank Manager

Dal Billings
Brighterkind logo

"Bank Manager makes the workflow better and has resulted in lots of time saved… just go for it!"

Alex Teixeira

Home Manager

Fiona McAnespie, Director of Care and Support
Radius housing logo

"Thanks to Florence, we’ve reduced our reliance on paper. We can spend more time caring for people, too."

Fiona McAnespie

Director of Care and Support

Dal Billings
four Seasons Health Care Group logo

"I couldn’t recommend Florence more highly–for us they are a trusted partner in solving our workforce challenges."

Anne-Marie

Flexibank Manager

Fiona McAnespie, Director of Care and Support
Radius housing logo

"Thanks to Florence, we’ve reduced our reliance on paper. We can spend more time caring for people, too."

Fiona McAnespie

Director of Care and Support

Dal Billings
four Seasons Health Care Group logo

"I couldn’t recommend Florence more highly–for us they are a trusted partner in solving our workforce challenges."

Anne-Marie

Flexibank Manager

Dal Billings
Brighterkind logo

"Bank Manager makes the workflow better and has resulted in lots of time saved… just go for it!"

Alex Teixeira

Home Manager

Talk to our team

Find out more about how Florence can help you fill shifts, cut your agency spend, and boost continuity of care. Book a chat to ask us more and start onboarding.

4.4 rating on Trustpilot

Smiling woman sitting at a desk using a laptop in a bright, modern workspace, with a notebook, phone, and coffee nearby, and a blurred coworker working in the background.

Talk to our team

Find out more about how Florence can help you fill shifts, cut your agency spend, and boost continuity of care. Book a chat to ask us more and start onboarding.

4.4 rating on Trustpilot

Smiling woman sitting at a desk using a laptop in a bright, modern workspace, with a notebook, phone, and coffee nearby, and a blurred coworker working in the background.

Talk to our team

Find out more about how Florence can help you fill shifts, cut your agency spend, and boost continuity of care. Book a chat to ask us more and start onboarding.

4.4 rating on Trustpilot

Smiling woman sitting at a desk using a laptop in a bright, modern workspace, with a notebook, phone, and coffee nearby, and a blurred coworker working in the background.