Unconscious bias for managers

Learning outcomes

LO1: By the end of this course, managers will understand the origins and impact of unconscious bias on workplace decision-making, team dynamics, and organisational culture. They will identify key types of bias and apply strategies to mitigate their influence in leadership practices.

LO2: Managers will implement inclusive and fair processes in hiring, performance management, and team development by applying structured, evidence-based approaches that promote diversity, equity, and accountability.

LO3: Managers will develop their emotional intelligence and self-awareness to recognise and address bias, fostering an inclusive environment where diverse perspectives are valued, and psychological safety is maintained.

LO4: Managers will understand their legal and ethical responsibilities under UK equality legislation and ensure compliance by embedding inclusive policies and practices across all organisational levels.

LO5: Managers will drive cultural change by establishing accountability systems, monitoring progress in bias reduction, and leading by example to create a more inclusive and equitable workplace.

LO1: By the end of this course, managers will understand the origins and impact of unconscious bias on workplace decision-making, team dynamics, and organisational culture. They will identify key types of bias and apply strategies to mitigate their influence in leadership practices.

LO2: Managers will implement inclusive and fair processes in hiring, performance management, and team development by applying structured, evidence-based approaches that promote diversity, equity, and accountability.

LO3: Managers will develop their emotional intelligence and self-awareness to recognise and address bias, fostering an inclusive environment where diverse perspectives are valued, and psychological safety is maintained.

LO4: Managers will understand their legal and ethical responsibilities under UK equality legislation and ensure compliance by embedding inclusive policies and practices across all organisational levels.

LO5: Managers will drive cultural change by establishing accountability systems, monitoring progress in bias reduction, and leading by example to create a more inclusive and equitable workplace.

About this course

Through a combination of theoretical insights, practical strategies, and reflective exercises, this course empowers you to lead with fairness and inclusivity. By embedding bias-free leadership practices, you will drive meaningful cultural change, ensuring equal opportunities for all employees to thrive.

Course curriculum

Chapter 1 : Introduction

Chapter 2 : Learning outcomes

Chapter 3 : Lesson 1: Understanding Bias in the Workplace

Chapter 4 : Lesson 2: Recognising Bias in Decision-Making

Chapter 5 : Lesson 2: Recognising Bias in Decision-Making (Part 2)

Chapter 6 : Lesson 2: Recognising Bias in Decision-Making (Part 3)

Chapter 7 : Lesson 3: Strategies for Reducing Bias

Chapter 8 : Lesson 4: Ethical Hiring Practices

Chapter 9 : Lesson 5: Management Responsibilities for Bias Reduction

Chapter 10 : Lesson 6: Developing an Inclusive Workplace Culture

Chapter 11 : Lesson 7: Addressing Bias in Performance Reviews and Promotions

Chapter 12 : Lesson 8: Emotional Intelligence and Its Role in Bias Reduction

Chapter 13 : Lesson 9: Legal Frameworks, Compliance, and Organisational Responsibilities

Chapter 14 : Lesson 10: Bias in Organisational Policies and Decision-Making

Chapter 15 : Lesson 11: Embedding Bias-Free Leadership Practices

Chapter 16 : Lesson 12: The Psychology of Resistance to Inclusivity Initiatives

Chapter 17 : References, websites and resources

Chapter 18 : What to expect from the assessment

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FAQ

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Suitable for

Team Leader / Supervisor

,

Registered Manager

,

Other staff

60+ minutes

Free (ex. VAT)

Certificate £8.99 (ex. VAT)*

*Certificates are free for active Florence workers