A large part of my role as Chief Nurse at Florence is advocating for our nurses when incidents occur.

Sometimes this also means speaking to the NMC, if the incident is seen as needing their involvement.

As agency nurses, we know you can be exposed to more risk and scrutiny if an incident happens when you’re on shift in a care home. It’s a worry that holds some back from even beginning independent work, despite the rewards of being your own boss.

With this in mind, I sat down in person with Paula and Catrin from the NMC to introduce them to Florence and how we work (as we’re different from typical agencies).

High on my agenda was a discussion of how Florence and the NMC can work together on incident management in future cases.

I share the main talking points of our chat below, plus its positive outcomes for nurses working with Florence.

Fiona and Foyz from Florence discuss incident management with the NMC

Meeting the NMC: our discussion points

We spoke with the NMC’s Paula Palmer-Charlery and Catrin Cassidy for over three hours, covering a range of topics important to nurses.

Key highlights included:

What’s next?

As a result of our chat, I’ll be attending a focus meeting with the NMC on fitness-to-practice referral decision-making for employers.

This will be a benefit Florence nurses, as I can now lend your voice to feedback on new NMC initiatives as they happen, and hopefully help shape these in favour of agency nurses in the future.

Over to you

Do you have any thoughts or questions about our meeting with the NMC?

Or, do you have something else to discuss around incidents or safeguarding?

If so, I’d love to hear your comments. Drop me an email on [email protected] and I’d be happy to have a chat.



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